Resist sales pressure when buying large appliances: I’m in the process of buying a new dishwasher, and I saw a Sears ad for one of them that interested me at 20 percent off, with an extra 5 percent off if I used my Sears credit card to make the purchase. When I called for information, the first person was unable to give me enough detail about the cost, so they transferred me to a salesperson in the appliance department. He was able to tell me more details about the sale, but tried pressuring me, saying I could get a combined 25 percent off the machine, but only for that day. He claimed that the same price might not apply the following day. And when I asked specifics about the machine’s warranty, he was unable to give them. Mushy cost and warranty information and pressure sales tactics do not cut it with me, so I rang off and will buy elsewhere.
Sara Kennedy Staff Writer
Tuesday, January 12, 2010
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